Governance
As the IM/IT industry has entered the 21st century, governance has become a key performance criteria for the effective, and cost efficient delivery of IM/IT services to serve the host business. Greymark personnel have many years experience in the management of IM/IT environments and major projects within a government environment. We understand the environmental factors and the structure that needs to be in place for success. We have a broad base of experience in governance frameworks, performance management and measurement, communication strategies and governance implementation and management.
Strategies and Strategic Plans
We have helped departments lay out strategies that align IT to the business and guide IT service delivery. We have helped our clients develop strategic plans that enable executive agreement on the main components of change and the plan that will get them there. And, we have assisted our clients in establishing planning frameworks with linkages between levels and to government planning tools, such as the Management Accountability Framework (MAF).
IM/IT Expenditure and Management Reviews
The view of IM/IT within many organizations has changed significantly over the last few years. IM/IT is often being viewed now as a commodity and business stakeholders are asking if they are getting good value for the money that is spent on this significant budget item. They also want to know how they compare to other parts of the industry and how they can improve their IM/IT organization to be more effective and efficient.
Greymark follows a proven eight step approach to undertake an IM/IT review. This approach ensures that we capture the business direction and ensure that the recommendations help to align the IM/IT functions to the business.
Project Reviews
Most projects experience a number of changes in scope, time frames and cost throughout their life span. As changes are made and performance reported, it is often difficult to determine if the project is still on track to deliver the expected outcomes that the business requires. Greymark consultants have a wealth of experience in the project arena and valuable approaches to project reviews. They ensure the right input is reviewed and recommendations are made that focus on delivery of expected outcomes.
Client Specific Reviews
Many of our clients ask us to review a particular element or function within their IT service delivery environment, and ask us to make recommendations on how improvements can be made. We would be most pleased to discuss with you specific areas that you would like to review and improve within your organization.
